eDecree is dedicated to improving the user experience. This includes ongoing website improvements based on your feedback, as well as an effort to improve the quality of our work through training and quality control.

To ensure that we maintain a consistently high quality of transcription, eDecree has checks and balances in place. This includes a quality check of 100% of our transcriptions. In addition to this, we offer you the opportunity to provide feedback regarding our quality of service on an ongoing basis through our issue reporting system as well as periodic surveys.

Please ensure that you avail of our phone and email as lines of communication to provide continuous feedback on our performance.