Notes
The above turnaround time refers to the Monday to Friday work week, and does not include Saturdays and Sundays
*Ready by 10 AM EST on the next business day
**The audio has to be received by 5:00 PM EST on a given day to enter the work cycle for that day.
Time stamps can be inserted at fixed intervals for an extra charge as follows: 30 second intervals - 10¢/ minute, 10 second intervals - 20¢/ minute
Pauses, umms, aahs and other such qualitative aspects of the audio can be inserted through the transcript for a charge of 20¢/ minute
If physical media or a streaming audio link is provided, a 20¢/ minute charge will apply to extract the audio
Pricing exceptions
If the audio quality is bad with excessive echo or background noise, a discretionary charge of 20¢/ minute will be applied. The client will be informed of this charge in advance of the transcription being processed
Payment Options
Pay per job by Credit card or Paypal: You can pay for every job one at a time by credit card or paypal
Pay by Account credit: You can purchase credit on your account and then pay directly from your account for each job instead of going through a credit card transaction for each job
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